30 Day Guarantee
Not happy with your hosting? Cancel within 30 days and get your hosting fees back.
Our 30-Day Money-Back Guarantee
At Biz Creators we want you to be completely happy with your hosting. That is why every hosting plan comes with a 30-day money-back guarantee: if you are not satisfied, cancel within the first 30 days and we refund your hosting fees.
Why We Offer This Guarantee
Choosing a new hosting company is a big decision. Our guarantee lets you try our hosting, speed and support without risk – we are confident you will want to stay.
What Is Covered?
- Hosting plans – a full refund of the hosting fee if you cancel within 30 days of activation.
Not covered
- Domain registration, transfer and renewal fees
- Domain privacy / ID protection
- Paid (private) SSL certificates
- Additional dedicated IP addresses
- Website design, development and other services
- Cancellations after the first 30 days
Examples
- Hosting only: you cancel within 30 days – you receive a full refund of the hosting fee.
- Hosting with a domain: the hosting fee is refunded; the domain fee is not, and the domain stays registered in your name for its paid period.
- Hosting with a paid SSL certificate: the hosting fee is refunded; the SSL fee is not, and the certificate remains valid for its term.
Before You Cancel – Let Us Help
Many problems, such as a slow website, email settings or a website error, can be solved quickly. Contact our support team first; if we cannot fix it, we will process your refund under the money-back guarantee.
How to Cancel and Request a Refund
Contact us by WhatsApp or email within 30 days of activation. We confirm your request and process the refund to your original payment method, usually within a few working days. See our hosting packages or contact us with any questions.
What Happens After Cancellation?
Before your hosting account is closed, please download a copy of your website files and emails – we can help you with this. Your domain stays registered in your name, and you can point it to any other hosting company.
Contact Us
- Email: support@biz-creators.com
- WhatsApp: +92 321 6147252
- Address: Biz Creators, Sialkot, Pakistan